Terms & conditions

The purpose of these General Terms and Conditions is to define the terms of provision of the services on the website residence-etudiante.fr or any of its subdomains, thematic portals or affiliated sites, hereafter referred to as the "Service", and the terms for the use of the Service by the User. All access and/or use of the website residence-etudiante.fr or of any of its subdomains, thematic portals or affiliated sites presumes an agreement to comply with all of these Terms and Conditions and their unconditional acceptance. They therefore constitute a contract between the Service and the User. In the event that the User does not wish to accept all or part of these General Terms and Conditions, he is asked to cease all use of the Service.


1-1. The purpose of the website residence-etudiante.fr is to enable Users wishing to reside in a Student Residence in Bordeaux and the surrounding towns (Canéjan and Pessac), Pau, Dunkerque, Choisy-le-Roi or Palaiseau during their studies, to make online reservations for the rental of a furnished apartment with the following associated services:
- Laundry,
- Free, unlimited high-speed Wi-Fi


The publisher makes use of the technical solutions available to it to enable 24/7 access to the site, except in cases of force majeure or technical, IT or telecommunications issues and during maintenance or updates.

The publisher reserves the right to modify the website or services or these General Terms and Conditions at any time and without prior notice, namely to ensure that they reflect changes to the site involving the addition of new functionalities or the modification of existing functionalities. Before using the website, the User should refer to the latest version of the General Terms and Conditions, which can be accessed at any time on the website.
The Companies cannot be held liable for any consequences resulting from such malfunctions.


The publisher shall only be held liable for content that it has published.

The publisher cannot be held liable:
✓ In the event of technical or computer issues or failures or of the site's incompatibility with any kind of equipment or software.
✓ For direct or indirect, tangible or intangible, foreseeable or unforeseeable damage resulting from the use or issues with the use of the site or its services
✓ For the intrinsic characteristics of the internet, namely those related to unreliability or a failure to safeguard data existing online.
In addition, the site cannot guarantee the accuracy, completeness or up-to-dateness of the information it contains.
The user is responsible for:
✓ The protection of his equipment and data
✓ His use of the site or its services
✓ Failure to comply with the letter or spirit of these General Terms and Conditions.
These GTC can be printed or viewed at any time via the website residence-etudiante.fr.


Certain hyperlinks placed on the site that lead to information found on the internet or made available by the Companies' partners are the subject of express authorization.
Users of the site residence-etudiante.fr may not link towards the site without the prior express authorization of the PICHET Group.
The site may contain other hyperlinks to other websites that are not controlled by residence-etudiante.fr. The publisher cannot be held liable for content that may be found on these sites, despite the preliminary and regular checks it conducts.
Finally, residence-etudiante.fr reserves the right to require the deletion, at any time, of a hyperlink directing to its website, if the site considers it to be non-compliant with its editorial policy.


The site residence-etudiante.fr may use "cookies" that enable it to process traffic statistics and data, facilitate browsing and improve service for the convenience of the user, who may refuse to save these "cookies" by configuring his browser. The data collected by a cookie is only preserved for as long as the connection is maintained.


All content found on the site residence-etudiante.fr, including all text, graphics, logos, names, brands, designations, tabs, functions, images, sounds, data, photographs and all other material or software is the exclusive property of the Companies, and by extension of the PICHET Group, or of their licensors.
This content is protected by intellectual property law and is subject to applicable laws and regulations.
The Companies grant the Client a free, personal, non-exclusive and non-transferable right to access and use the site, subject to his acceptance of and compliance with these Terms of Use; any other rights being expressly excluded without the prior written agreement of the PICHET Group or of its Companies dedicated to the operation of student residences.
The site visitor agrees not to use this content for purposes other than those intended under these Terms of Use. In addition, the Client is not authorized to copy, download, alter, modify, improve, edit, publish, translate, decompile, disassemble or create derivative works based on the content (in whole or in part), unless this has been expressly agreed to in writing by the Company.
The site user is aware that any use, in whole or part, of the site contents without the express authorization of the PICHET Group or its dedicated Companies constitutes an act of counterfeit.


All personal information that the User may submit to the site residence-etudiante.fr while using the site is covered by the amended French Computing and Liberties Law no. 78-17 of 6 January 1978 and the transposed Community regulations. As such, the User has the right to access, correct, delete or challenge the personal information concerning him, which he may exercise at any time via a letter sent to the following address: KARIBA - Service Webmarketing - 20-24 Avenue de Canteranne - 33608 PESSAC CEDEX


Pursuant to Article 6 of Law no. 2004-575 of 21 June 2004 for Confidence in the Digital Economy, this article indicates the identities of the entities involved in the site's creation and maintenance:
- The site is published by:
 20-24 Avenue de Canteranne
33608 PESSAC Cedex
Tel: 05 56 47 07 00 / Fax: 05 56 47 77 25 / email: xxxxxxx

- The site's publication manager is:
Direction Marketing & Communication
- The website residence-etudiante.fr is hosted by:
OXALIDE (803 816 529 RCS PARIS)
 25 Boulevard de Strasbourg
 75010 PARIS Tel.: 01 75 77 16 66 / email: contact@oxalide.com 
Istock.com, Steve Debenport


Inès Rabault


These GTC and the activities that may be presented on the site residence-etudiante.fr are governed by French law.
In the event of a dispute concerning the application of these GTC or consultation of the site residence-etudiante.fr, if attempts to reach an amicable solution are unsuccessful, the parties may make use of the mediation process provided in Article L 612-1 of the Consumer Code or present the dispute before a court of first instance or a court of appeal in Bordeaux.